Frequently Asked Questions

Most insoles are foam that compresses and flattens within days. iGelSoles are injected with 100% pure liquid glycerin that never breaks down — it flows dynamically with your foot, equalizing pressure and massaging your sole with every step.

100% pure, non-toxic liquid glycerin sealed inside a medical-grade polymer pocket. It's the same kind of glycerin used in skincare and food products — completely safe and never leaks.

With daily use, most customers get 12–18 months out of a single pair. The liquid gel never compresses or loses its shape, unlike foam insoles that flatten in weeks.

Surprisingly no. A single insole weighs about the same as a deck of cards. You won't notice them inside your shoe — only the relief.

Sneakers, athletic shoes, dress shoes, work boots, and casual shoes. They're slim enough to replace any factory insole. Available in full men's and women's sizing.

Order your usual shoe size. iGelSoles are designed to be trimmed along the marked guide lines if you need a precise fit — just use household scissors.

Yes. Many customers place iGelSoles on top of their existing orthotics to add the circulation-boosting, massaging benefit of liquid gel without losing the structural support they rely on.

iGelSoles are designed to replace your existing insole, not stack on top of it. Remove the original insole first and the fit stays exactly the same.

Customers consistently report major relief from heel pain, plantar fasciitis, and general foot fatigue. The liquid gel disperses pressure away from sore spots and cushions every step. We're not a medical device — but the relief is real.

Yes — this is what they were built for. Nurses, teachers, retail workers, chefs, and warehouse workers are among our most loyal customers.

Many customers report secondary relief in their knees, hips, and lower back as the gel softens impact at every step. Your feet are the foundation — better cushioning travels up the chain.

iGelSoles are designed for all-day walking and standing comfort. For high-impact running, we recommend pairing them with proper running shoes — the gel will still absorb shock, but consult a podiatrist for serious training.

Orders ship within 1–2 business days from our US warehouse. Standard shipping takes 3–5 business days. You'll get tracking the moment your order goes out.

Yes — we ship to most countries worldwide. International shipping takes 7–14 business days and rates are calculated at checkout.

Every order is backed by a 30-day money-back guarantee. If you're not completely satisfied, contact us and we'll refund you. No hassle, no questions asked.

Email us within 7 days of delivery with a photo and we'll send a free replacement immediately. No need to return the damaged pair.

Wipe them down with a damp cloth and mild soap, then air dry. Do not machine wash or put them in the dryer — heat can affect the polymer seal.

iGelSoles are water-resistant and safe inside shoes that get wet from rain or sweat. They aren't designed for full submersion.

The top layer uses a moisture-wicking, antimicrobial fabric to prevent odor buildup. Air them out overnight and clean monthly for best results.